Relationship Between Workload and Burnout Syndrome Among Inpatient Nurses at a Military Hospital in Ambon, Indonesia
Abstract
Burnout among nurses is characterized by emotional exhaustion, depersonalization, and reduced personal accomplishment and is associated with adverse outcomes in both the quality of patient care and healthcare organizations. Workload is one of the most frequently identified occupational factors contributing to burnout among nurses, particularly in inpatient settings. This study aimed to analyze the relationship between workload and burnout syndrome among nurses working in the inpatient wards of Rumkit TK II Prof. Dr. J. A. Latumeten Ambon. An analytic observational study with a cross-sectional approach was conducted involving 71 inpatient nurses. Data were analyzed using the Fisher's exact test to determine the association between workload and burnout syndrome. The findings showed that nurses with a light workload predominantly experienced low levels of burnout, whereas those with a heavy workload were more likely to experience high levels of burnout. Among nurses with a heavy workload, 90.9% experienced high levels of burnout, and the association between workload and burnout syndrome was statistically significant (p = 0.001). These findings indicate that workload is significantly associated with burnout syndrome among inpatient nurses. Therefore, effective workload management, appropriate staffing, and psychological support are essential strategies for preventing burnout and promoting the well-being of nurses and the quality of hospital nursing services..